BUILD YOUR OWN WIG

Providing your wig measurements is optional. However, providing measurements will enable a more custom and glueless fit.

If you would like to provide your measurements, please ensure you insert these in the 'Custom Measurements' field above. Please ensure your measurements are clear as unclear measurements will result in delays to the processing time of your wig. The value for each measurement should be written clearly e.g. Circumference: 22".

For custom wigs, the processing time is up to 14 working days.

Processing time for bundles, closures & frontals, and ready made wigs is up to 5-7 working days*.

*In some circumstances, processing time may be extended for up to an extra 5 working days due to hair specifications.

Delivery time for all orders is within 2 working days.

All orders are shipped with Royal Mail Tracked 24 service. Once your order is dispatched, you will be emailed your Royal Mail tracking number.

Delivery cost is £5.

Refunds & Exchanges

Unfortunately, due to the nature of our products, we have a strict no exchange and refund policy.

We are unable to cancel or amend any orders that have already started being processed.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any issues at olanicollection@outlook.com.